Our quality is also reflected in perfect service.
Our service concept includes everything that will preserve the value of your crane system in a simple, efficient, and cost-effective way. Our service is one thing above all: fast and competent—in one word: DIRECT.
Our professional team provides you with perfect service:
- Pre-sales service focuses on demand matching
- In-sales service focuses on efficient delivery and professional support
- After-sales service focuses on full-cycle protection, ensure long-term stable operation of equipment
Our team of over 20 provides clients with meticulous services covering design, solution provision and production.
Our team of over 50 provides clients with efficient delivery and professional support.
Our team of over 30 provides clients with track the problems encountered by customers in actual use. Provide customers with the best solutions.
Cooperation Process
One-stop Professional Solutions for Customers
22 years of development with years of experience and technology, we sets up a scientific and professional after-sales service system which accords with the situation of the local country. High efficient and high quality after sales service team with comprehensive and high-speed service standard takes customer satisfaction as the goal, wholeheartedly for the customer or aggravation.
Attentive Service Allows You to Have No Worries
We adheres to the aim of customer first. We can provide equipment installation, maintenance service, technical support and training in order to keep the customer running smoothly. In addition, we promise to provide the quality service to our customers and grow with them.
One-stop Professional Solutions for Customers
22 years of development with years of experience and technology, we sets up a scientific and professional after-sales service system which accords with the situation of the local country. High efficient and high quality after sales service team with comprehensive and high-speed service standard takes customer satisfaction as the goal, wholeheartedly for the customer or aggravation.
Attentive Service Allows You to Have No Worries
We adheres to the aim of customer first. We can provide equipment installation, maintenance service, technical support and training in order to keep the customer running smoothly. In addition, we promise to provide the quality service to our customers and grow with them.
FAQS
Yes, all our cranes are designed and manufactured to comply with major international standards, including CE, ISO, and ANSI. Certifications and technical documentation are available upon request.
Absolutely. We have a dedicated logistics team with 10+ years of experience in international shipping.We can arrange shipping via sea, air, or land (depending on your location and urgency).
Yes, we provide comprehensive training programs for both crane operation and maintenance, which can be customized to meet your specific needs. We would be happy to discuss the training content and schedule in detail with you.
We provide warranty support, remote technical assistance, and on-site repair services. For maintenance requests, we guarantee a response within 24 hours and prioritize solutions based on urgency to ensure a swift resolution.
